How to tell when your blog is just a good intention
I sat down in a meeting three years ago with two prospective website clients in the same day. Both of them had the same story: … Read More
21 rules for web design agencies and freelancers in 2021
Over 15 years I’ve developed several rules for working on projects and deciding what’s likely to be successful or not. Below are those roles in … Read More
Subprime attention and the end of your free Gmail account
You may not care about online advertising as an industry. But what about your free Gmail account? YouTube? It gets worse. … Read More
Using the web with limited vision is awful. I just didn’t realize how awful.
What’s it like to use your phone, PC, or Mac after losing vision? I blindfolded myself to find out. … Read More
Results of the 2020 Client Satisfaction Survey
I held my breath last week as we sent out a survey to customers. We’ve done these in the past, and they usually come back positive. Frankly, they come back too positive. … Read More