It just doesn’t work. It’s blown out of proportion. It’s a fantasy to think that everyone will happily share information about every hardware store, beer, battery, and car. … Read More
It reminds me of that old Andy Griffith Show bit where Andy and Barney are too afraid to tell Aunt Bea her pickles are “kerosene cucumbers”. So they just say, “Oh, yeah, it’s nice!” Or when they try to hook up a young lady with Gomer Pyle. “He’s…nice! Real nice! He’s nice!” … Read More
Herb Kelleher said in the early days of founding Southwest Airlines, “We’re not competing with other airlines. We’re competing with ground transportation”. … Read More